***We will confirm your order by email, so please if you have spam
blocker and do not have a reply from us, check in your spam folder.***
Shipping
Shipping is done by UPS ground unless you request a different shipping
method. Shipping is free for UPS ground packages or if requested free
for USPS as well.
We
will ship your order the day it is received, whenever possible. We
do not ship on Saturdays or Sundays.
Merchandise is shipped via United Parcel Service (UPS) to a street
address, unless requested otherwise. Turn-around time for shipping will
always be as short as possible. You want your merchandise, and we want
you to have it! However, all products are subject to availability. We
will advise you by e-mail if an item is temporarily out of stock, so you
can decide if you want to keep the item on back order.
Returns Our
products are guaranteed against defects in materials and workmanship. To
return a defective item, you must call (800) 480-5223 within seven days
of receipt of product, and we will provide you with a Returned Material
Authorization Number (RMA#). If the product is received damaged due to
UPS handling, you must contact UPS for a refund of the shipping
charges.
We
will gladly exchange any item to correct a sizing problem. We do not
charge restocking fees; however, you will be responsible for the return
shipping charge. Returned items must be in new, unworn condition with
the original tags attached in order to receive an exchange or
refund.
Special
Orders
We
routinely handle special orders and would be glad to help you with a
hard-to-find size or particular color. Some manufacturers charge a
special order handling fee which would be passed on to you. We will
advise you of this fee before placing your order.
Other
Items
Since
we are offering only a very small percentage of our store merchandise
on-line, we would welcome your e-mail or phone call (800-480-5223) to
inquire about other items. We would be glad to include store items in
your shipment which we do not carry on-line. We can be reached in our
store from Monday through Friday, 7:30 a.m. until 5:30 p.m. for additional
merchandise questions.
If you would like to receive your package quicker
than standard UPS or USPS please contact us for Next Day Air or Second
Day Air prices
(Contact us for international charges.)
